FAQ

Nine & Above is a Swedish brand focused on male equestrian apparel, performance riding wear developed to inspire boys and men to get up and stay in the saddle.

Simply because we care. Our products are designed, crafted, and produced for male riders with a no-shortcuts mindset. Made mainly in Europe from premium fabrics and trims, built for long-term value and timeless design.

Because it’s needed. Right or wrong, the equestrian apparel industry has long had a dominant focus on female riders. We believe boys and men deserve more — apparel tailored to the their anatomy, with real riders showing what this sport can be, both inside and outside the community.

The spark that started Nine & Above came when our founder, Peter, couldn’t find a men’s riding jacket. In a full Swedish tack shop, only half a shelf was for men. The research that followed revealed that just nine percent of riders in Sweden (2018) were male. The name Nine & Above is a statement, a reminder that we can, and should, go above those nine percent.

Find what you like, choose your size, and head to checkout. You’ll receive a confirmation email within minutes — if not, check your spam folder or reach out to us.

We sell to private individuals aged 18 or over residing in any of the countries we currently serve. If you work within the industry and wish to place a company order, please contact us at hello@nineandabove.com

We accept Visa, Mastercard, Amex, Maestro, Klarna, PayPal, and Swish (Sweden). Depending on your location, some options may vary.

Yes. All transactions are processed through encrypted SSL connections and certified payment providers. We never see or store your card details.

If you entered the wrong address or need to update your order, email us at hello@nineandabove.com as soon as possible. Once your order has shipped, changes aren’t possible — but you can always return the item within 30 days once it arrives.

You’ll receive a tracking link once your order is ready for shipment and the label is printed. Tracking activates when the carrier picks up the parcel, follow the link to see its journey from our Swedish warehouse to your pick-up point.

Our standard delivery times:

• Sweden: 2–4 business days
• EU: 2–5 business days
• UK, Norway & Switzerland: 3–6 business days
• USA: 5–10 business days

Orders placed before 18:00 CET are normally shipped the next business day.

We ship from Sweden with transparent, fixed regional rates. Most EU orders over €150 ship free. Details and costs for your country are shown at checkout before you confirm your order, no surprises. Rates vary based on actual destination and carrier costs.

We currently ship across most EU countries plus Norway (VOEC). The UK, Switzerland, and Liechtenstein will be added shortly. You’ll see available destinations at checkout. If your country isn’t listed, email hello@nineandabove.com — let’s see what we can do.

Not within the EU — what you see is what you pay, VAT included. The same applies to Norway, as we’re VOEC-registered. For non-EU countries, prices are shown excluding VAT. Any local customs, VAT, or import fees are paid by the receiver according to local regulations.

You have 30 days from the date you receive your order to return unused products in original condition with all tags attached. Email hello@nineandabove.com to start your return — we’ll send instructions and a prepaid return label.

A zone-based return fee applies to help us mitigate unnecessary shipments and emissions and cover parts of our cost:

• Sweden: 75 SEK
• Germany, Finland, Denmark: 10 EUR
• Other EU countries + Norway: 15 EUR
• Outside EU: 25 EUR

Refunds are processed as soon as we’ve received and inspected your return, usually within a few days. The refund will be sent to the same payment method you used at checkout. Processing times may vary depending on your payment provider and bank.

We don’t do direct exchanges. The easiest way is to return your item and place a new order for your preferred size and/or color.

If a package is returned to us because it wasn’t collected, a fixed zone-based handling fee will be deducted from your refund:

• Sweden: 150 SEK
• Germany, Denmark, Finland: 20 EUR
• Other EU countries + Norway: 25 EUR
• Outside EU: 40 EUR

All products are designed in Sweden and produced with trusted partners, mainly in Europe. We only work with factories that share our values in addition to skilled craftsmanship, fair conditions, and responsible production.

Our fit is athletic — tailored for male riders and made for movement. If you’re between sizes or prefer a looser feel, go one up. You’ll find detailed size guides on each product page. Also use the help of looking at our models and sizes they wear – they are all real riders like yourself.

As a new brand, our production runs are limited by minimum order quantities. Most riders will fit within the current size range, but more sizes will come as we grow. If you’re unsure, email us your measurements — we’ll give you an honest fit recommendation.

We have our plans ready and new products are always under development based on what we believe would best serve the male rider community. Current collection will not go away, rather evolve based on your feedback on any possible improvements.

We restock core pieces continuously since we don’t follow seasonal collections.
If you have a specific question, contact us at hello@nineandabove.com.

Every garment includes care instructions. In general: use gentle wash cycles, avoid softeners, and hang to dry. You’ll also find a care-symbol cheat sheet under Product Care on our Customer Service page.

We stand by our quality. If something isn’t right, contact us — we’ll help with manufacturing issues or recommend trusted repair options.

Each product is made in the most sustainable way we’ve found possible — balancing performance, durability, and responsibility. Our belief is simple: true sustainability starts with quality that lasts, both in design and in use. We also strive to produce close to our customers, mainly within Europe.

Our fabrics are made in Europe by top-tier manufacturers — primarily in Italy, France, and Portugal. The only exception is the shell fabric for our Blacked Out Vest, sourced from Japan for its unmatched ripstop expertise.

We design in Sweden, manufacture mainly in Europe, and minimise unnecessary transport. We prioritise quality and long-term value over low cost and always choose the sustainable alternative when available. Each product page highlights its specific sustainability considerations.

Yes, in limited and responsible ways. Vegetable-tanned full-grain leather is used for our belts, and RWS-certified merino wool for our Tricolor Stripe Knit Beanie. For insulation, we use PrimaLoft® made from 100 % recycled polyester — a durable, easy-to-wash and cruelty-free alternative to down.

We use mailing bags made from 80 % recycled polyethylene — a choice that leaves the smallest CO₂ footprint when you consider the full life cycle, from production to efficient transport.

No, you can check out as a guest. Creating an account just makes tracking and future purchases easier.

Yes. We comply with GDPR and handle your data with care. We never sell or share your information without consent. You can read more in our Privacy Policy.

We use cookies and similar technologies to make our website work properly, improve performance, and enhance your experience. Cookies are small text files stored on your device when you visit our site — you can manage your preferences anytime.

Hopefully you’ll appreciate what we do. That support gives us the resources to give back to the male rider community beyond our products. If you share our mindset and values — and have ideas — email hello@nineandabove.com and tell us about yourself. Who knows what might happen, now or in the future?

We’re growing step by step to ensure we can deliver the same quality and service everywhere, while keeping an eye on cost and CO₂ impact from shipping. Subscribe to our newsletter to stay updated.

Reach out to us at hello@nineandabove.com or via WhatsApp, we’re always happy to help.